Welcome to Tavicart! This Refund Policy explains how refunds are processed for purchases made on Tavicart.in. Please read this policy carefully before making a purchase.

1. General Refund Policy

We aim to ensure a smooth and transparent refund process. Refunds are issued only under eligible conditions as mentioned below. Once approved, refunds are processed to the original payment method used during the purchase.

2. Eligibility for Refund

2.1 **Returned Products:** Refunds will be processed only after the returned product is received and successfully inspected at our warehouse.

2.2 **Defective or Damaged Products:** If the product is found to be defective, damaged, or incorrect, a full refund or replacement will be issued after verification.

2.3 **Cancelled Orders:** Orders cancelled before dispatch are eligible for a full refund.

2.4 **Non-Eligible Cases:** Refunds will not be applicable if the returned product is used, washed, damaged by the customer, or not in original condition with tags intact.

3. Refund Processing Time

Once your return is approved, the refund process will begin immediately. The refund will be credited within 7–10 business days depending on your bank or payment provider.

In some cases, it may take additional time depending on the payment gateway or bank processing cycles.

4. Refund Method

Refunds will be issued through the same payment method used during the purchase:

4.1 **Credit/Debit Cards:** Refunded back to the same card account.

4.2 **UPI Payments:** Refunded to the original UPI account.

4.3 **Net Banking:** Refunded to the original bank account used for payment.

5. Partial Refunds

In certain cases, partial refunds may be issued if:

- Only part of the order is returned - The product is missing accessories or tags - There is minor damage caused after delivery

6. Late or Missing Refunds

If you have not received your refund within the expected time:

6.1 First check your bank account again. 6.2 Contact your bank or payment provider as processing delays may occur. 6.3 If the issue still persists, contact our support team.

7. Contact Us

For any refund-related queries, feel free to contact us:

📧 Email: sales@tavicart.in
📞 Phone: +91-9251088024

Thank you for shopping with Tavicart!